Office for Mac not activating?

1. Launch application and click Enter your product key.


2. Review the Software License Agreement and click Continue.


3. You must agree to Software License Agreement. Click Continue. 


4. Enter your product key and click Activate.

The Activation Wizard automatically contacts the Microsoft licensing servers through your Internet connection. When you activate the product by using the Internet, the product key is sent to Microsoft through an encrypted transfer. If you decide to activate the product through the Internet and you are not already connected, the wizard alerts you that there is no connection. Click either Activate by Phone or Activate later. 

Note: Do not lose the product key. Keep the packaging, or note the number. Keep the number information in a safe location.

Your product key is a unique sequence of 25 letters and numbers divided into groups of 5. 
If you purchase through a web site: The product key is sent to you in email with the title “License Code Email” 


5. If the activation is successful, you receive the following message: 

Your copy of <product title> is now activated.


If for any reason the Activation fails, click Activate by phone. Select your location and then dial the phone number on the screen. For example, for United States: 1866-825-4797 or United Kingdom: (44)-(203)-147-4930. You should be at the computer when you call. Additionally, you should have your software product key. When you select this option, the Activation Wizard generates an Installation ID. You must have this Installation ID to activate the product by telephone.


(If prompted “How many machines have you installed this on” your answer has to be “one“.)

Problem not listed? Give us a call or shoot us an email – we look forward to speaking with you!